Faqs

Is there an extra charge for delivery in KSA?
We offer standard shipping across the Kingdom. Shipping costs (if any) are calculated at checkout based on your total order value and current promotions.
Can I cancel my order after it’s placed?
You can cancel your order within 12 hours of placing it. After this period, the order is sent to our logistics partner for dispatch to the Kingdom.
Are the massagers and gadgets rechargeable?
Yes! Most of our gadgets, including the deep tissue massagers, come with a USB charging cable and are designed for wireless use once charged.
Do you offer a warranty on electronics?
We offer a 6-month limited warranty on all electronic items for manufacturing defects. This ensures your investment at Novira Cart is protected.
How can I track my shipment to Riyadh/Jeddah?
Once your order is processed, we email you a tracking link. You can use this link to see exactly where your package is until it reaches your doorstep.